Refund Policy for stone-care.store

Introduction

This Refund Policy outlines the conditions under which stone-care.store will process returns and provide refunds for purchases made on our website.

Eligible Products for Return:

Unopened and sealed products in their original packaging can be returned for a full refund within 7 days of receipt. Opened or damaged products (unless damaged during shipping) are not eligible for return or refund. .

Reasons for Return:

We will accept returns for the following reasons:

Opened or used products (unless damaged during shipping). Products returned after the [Number] day return window. Products not purchased directly from stone-care.store. Return Process:

Contact stone-care.store within 7] days of receiving your order to initiate a return. You can contact us by email at contact@stone-care.store.

We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product. 3. Securely pack the product in its original packaging (if possible) and include a copy of the RMA with your return shipment.   Ship the product back to the address provided by stone-care.store. You are responsible for the cost of return shipping. Once we receive and inspect the returned product, we will process your refund within 7 business days. Refunds will be issued to the original form of payment used for the purchase.   Damaged Products During Shipping:

If you receive a product that is damaged during shipping, please contact us immediately at [email protected] or by phone at [Phone Number] (if applicable). We will arrange for a replacement product to be shipped to you at no additional cost.

We reserve the right to deny a refund if the product does not meet the eligibility criteria outlined in this policy. This Refund Policy is subject to change at any time without prior notice.